United Independent Taxi

Telephone
Los Angeles: (323) 653-5050 / San Fernando Valley: (818) 780-1234

Help your community with every ride!

United Independent Taxi has been providing the greater Los Angeles, San Fernando Valley and South Bay areas with quality transportation services since 1977. Owned and operated by their drivers, United Taxi is a non-profit organization dedicated to safe, courteous and efficient taxicab service. With the lowest complaint ratio in the Southland, their drivers go the extra mile to ensure that each and every United Taxi customer has a pleasant and timely trip.

United Independent Taxi is a franchised taxicab operator in the City of Los Angeles, and as such is subject to the City's regulations governing taxi-vehicle standards. United Taxi, in compliance with those regulations, equips all its vehicles with the following: a city-approved taxi meter with an affixed LADOT inspection seal; a top light; a radio receiver/transmitter with a computer terminal capable of dispatching a two-way communication anywhere in the licensed service area; a rate card displayed so as to be plainly visible to all passengers in the vehicle; and equipment to extinguish lights on the right side of the vehicle used to signal when a robbery in progress.
United Taxi, in compliance with the city's regulations, equips all its vehicles with a city-approved taxi meter with an affixed LADOT inspection seal.

In addition, all United Taxi vehicles must undergo safety inspections on an annual basis, be free of unsightly dirt, grime and stains inside and out, and any units more than five (5) years of age must undergo an annual AAA inspection.

It can be very difficult to gauge the performance of a taxi operator. However, the Los Angeles Department of Transportation (LADOT) (the arm of municipal government responsible for regulating the taxi industry) performs "response time" surveys and records all infractions violated by each driver. LADOT has established a penalty-point system whereby accumulation of a certain amount of penalty points can result in fines, suspension or even revocation of operating/business licenses. 

United Taxi services well over 3,000 customers a day, and according to LADOT statistics has a complaint ratio of less than 0.1% per customers served on an annual basis.

We attribute this exemplary record to our management design and our rigid membership requirements. Numerous committees comprised by the driver/members carry out harsh measures against those who violate the United Taxi service policies and those violators are disciplined, fined and, when necessary, suspended indefinitely.

As a non-profit organization, Untied Taxi also contributes to various charities and community-based organizations. Every ride you take helps organizations such as Mother's Against Drunk Drivers and Kids Are 1st. United Taxi really is the cab company that cares!

Remember, with every ride you’re helping your community!

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